Privacy Policy

Please Read These Terms Of Use Carefully Before Accessing Or Using This Website.

Crown Behavioral Health ("Crown," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our online forms.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Phone number
Email address
Insurance information
Information about your treatment inquiry
Any information you choose to submit through our contact forms

We may also automatically collect certain technical information such as:

IP address
Browser type
Device information
Pages visited
Date and time of your visit
Website usage data through cookies and analytics tools

How We Use Your Information

We use the information we collect to:

Respond to your inquiries
Schedule appointments or assessments
Verify insurance benefits
Improve our website and services
Communicate with you regarding treatment options
Maintain website security
Comply with legal and regulatory requirements

HIPAA Notice

Submitting information through this website does not establish a provider-patient relationship. While we take reasonable measures to protect information submitted through our website, email and web forms should not be used to communicate medical emergencies or highly sensitive medical information.

If you become a patient of Crown Behavioral Health, your protected health information will be handled in accordance with our Notice of Privacy Practices and applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. We may use services such as Google Analytics and other marketing platforms to understand how visitors interact with our website.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Third-Party Services

Our website may contain links to third-party websites or use third-party services for scheduling, advertising, analytics, or communication. We are not responsible for the privacy practices or content of those third-party websites.

Information Sharing

We do not sell your personal information.

We may share your information only when necessary to:

Provide requested services
Verify insurance eligibility
Work with trusted service providers who assist in operating our website or business
Comply with legal obligations, court orders, or government requests
Protect the rights, safety, or property of Crown Behavioral Health or others

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of certain personal information
Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us.

Crown Behavioral Health
Address: 4133 East Main Street, Columbus 43213
Phone: 614-350-0013
Email: casey@crown-bh.com